Shipping policy

Effective Date: 17/06/2026

At Kalyan showroom, we aim to process and deliver all orders safely and within the estimated delivery timeframe.

1. Order Processing

  • Orders are generally processed within 2–5 business days after successful order confirmation.
  • Orders may not be processed on Sundays and public holidays.
  • Once your order is dispatched, tracking information may be provided where available.

2. Delivery Time

Orders are generally delivered within 5–10 business days after dispatch.

Actual delivery time may vary depending on the delivery location, courier availability, weather conditions, public holidays, and other circumstances beyond our reasonable control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

4. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including the correct PIN code and contact information required for delivery.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional charges may apply for re-delivery.

5. Order Tracking

Where tracking is available, shipment tracking details may be provided after the order has been dispatched.

Customers can use the provided tracking information to check the status of their shipment.

6. Delayed Delivery

Delivery may be delayed due to:

  • Courier or logistics issues
  • Weather conditions
  • Public holidays
  • Incorrect address information
  • Remote or difficult-to-service locations
  • Unexpected events beyond our reasonable control

A delivery delay does not automatically qualify an order for cancellation or refund. Applicable cancellation and refund requests will be handled according to our Return & Refund Policy and applicable law.

7. Damaged Packages

Customers should inspect the package at the time of delivery where reasonably possible.

If a package or product arrives damaged, customers should retain the packaging and report the issue as soon as possible. Photographs or other supporting information may be requested to assist with verification.

8. Incorrect or Missing Items

If you receive an incorrect, damaged, defective, or missing item, please report the issue promptly after delivery.

After verification, an appropriate replacement, return, or refund may be provided in accordance with our Return & Refund Policy.

9. Failed Delivery Attempts

The courier partner may make multiple delivery attempts. Customers should ensure that someone is available to receive the shipment at the provided address.

If delivery fails because the customer is unavailable or the address information is incorrect, the shipment may be returned to the sender.

10. Shipping Restrictions

Certain products or locations may have shipping restrictions depending on courier availability and applicable laws or regulations.

If an order cannot be shipped to the selected location, the customer may be contacted regarding available options.

11. Business Information

Kalyan showroom
Legal Name: RIYAJ AHMED
Business Type: Proprietorship
GSTIN: 27DAAPA1949D1Z6

Registered Address:
Floor No. 1, Building No. 3,
RIYAJ AHMED, Akola Old Bypass Road,
Akola, Maharashtra – 444002, India.

  • Jurisdiction: India.